My sink is blocked and water is not draining properly.
If the water in your sink drains slowly or not at all, the pipe is probably blocked.
The most common causes:
In the kitchen: food scraps or grease.
In the bathroom: hair or soap residue.
To avoid this, use a small drain guard and clean it regularly.
Steps to unblock your sink
Clear the space under the sink
The space under the trap is often used for storage. Remove items to get easy access.
Place a container under the trap
This will catch the stagnant water and avoid splashes.
Dismantle the trap
- Gently unscrew the lower part by hand (no tools needed).
- Hold the upper part of the trap to avoid moving the whole pipework.
Clean and remove debris
- Let the water and residue flow into your container.
- Then check if there are any blockages left in the pipe.
- If needed, use a small metal hook or an old toothbrush to remove deposits.
Reassemble the trap
- Replace the seal inside properly (it is essential!).
- Screw it back on carefully.
Test and check for leaks
- Run some water.
- If there is a leak, tighten the trap slightly.
# If the problem persists
Please fill in our incident report form and attach a photo or short video: Report an incident Our technical team will respond quickly if needed.